Shipping policy
Processing & Shipping
Processing
Processing time for orders shipping with ground shipping is 1-3 business days. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12:00 pm PST.
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order. To cancel an order, please immediately reply to the confirmation email. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.
After your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.
Regular STELEKON order fulfillment hours are Mon to Fri, 7 am to 5pm. We ship from our distribution center in San Diego, CA. Any orders placed on the weekend or during holidays will begin processing on the next following business day (excluding holidays).
Fulfillment
If an order cannot be fulfilled, the order will be cancelled within 1-4 business days and the payment authorization will be terminated. The customer will be notified of the cancellation at this time. Please note that it may take additional time for the funds to return to your account depending on your bank’s policies.
If one or more items in an order are found to be out of stock, Brixton will proceed with shipping the remaining items and adjust the order subtotal to reflect these changes. The customer will be notified within the shipment email sent out after the order has left our facility. At this time, we are unable to make substitutions for out of stock items.
We ship from our headquarters in California on business days, Monday-Friday, 7am to 5pm. We do not ship on holidays.
The following shipping options are available for U.S. orders:
USPS Ground (2-7 business days in the contiguous U.S. Delivery Monday - Saturday. It may take additional time for packages to ship outside of the contiguous U.S.)
FedEx Express, 2-3 business days (No weekend delivery. No PO boxes)
FedEx Expedited, 1-2 business days (No weekend delivery. No PO boxes)
Orders placed after 12:00 pm, PST will begin processing the following business day.
Rates
Within the US, all orders under $75 are charged a flat rate of $9.95. US orders over $75 ship for free within the continental US! Outside of the US, shipping rates are based on the shipping method chosen. You will find the shipping rates available for your order after providing your shipping address during the checkout process.
Processing
Processing time for orders shipping with ground shipping is 1-3 business days. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12:00 pm PST.
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order. To cancel an order, please immediately reply to the confirmation email. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.
After your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.
Regular STELEKON order fulfillment hours are Mon to Fri, 7 am to 5pm. We ship from our distribution center in San Diego, CA. Any orders placed on the weekend or during holidays will begin processing on the next following business day (excluding holidays).
Fulfillment
If an order cannot be fulfilled, the order will be cancelled within 1-4 business days and the payment authorization will be terminated. The customer will be notified of the cancellation at this time. Please note that it may take additional time for the funds to return to your account depending on your bank’s policies.
If one or more items in an order are found to be out of stock, Brixton will proceed with shipping the remaining items and adjust the order subtotal to reflect these changes. The customer will be notified within the shipment email sent out after the order has left our facility. At this time, we are unable to make substitutions for out of stock items.
We ship from our headquarters in California on business days, Monday-Friday, 7am to 5pm. We do not ship on holidays.
The following shipping options are available for U.S. orders:
USPS Ground (2-7 business days in the contiguous U.S. Delivery Monday - Saturday. It may take additional time for packages to ship outside of the contiguous U.S.)
FedEx Express, 2-3 business days (No weekend delivery. No PO boxes)
FedEx Expedited, 1-2 business days (No weekend delivery. No PO boxes)
Orders placed after 12:00 pm, PST will begin processing the following business day.
Rates
Within the US, all orders under $75 are charged a flat rate of $9.95. US orders over $75 ship for free within the continental US! Outside of the US, shipping rates are based on the shipping method chosen. You will find the shipping rates available for your order after providing your shipping address during the checkout process.